Privacy Policy
This Privacy Policy explains how CCCWisdom Co., Ltd. ("we", "us" or "our")
collects, uses, shares and protects personal information when you use the AI SweetChat mobile application
(package name easytalk.xsweetchat) and this website (together, the "Service").
By using the Service you acknowledge that you have read this Privacy Policy.
- Information we collect
- Information we receive from Google
- How we use information
- AI-generated content and content moderation
- How we share information
- Third-party services
- Device permissions
- Data retention and deletion
- Data security and storage
- Your rights and choices
- Children
- Changes to this policy
- Contact us
1. Information we collect
Information you provide
- Account information. If you register with a username and password, we collect your username and your password, which we store in encrypted form. If you sign in with Google, VK ID or Yandex ID, we receive the basic profile information described in section 2 and below.
- Profile information. Information you choose to add, such as a nickname, avatar or gender.
- Chat content. The messages you send to AI characters and the responses generated for you.
- Characters you create. Settings you choose for AI partners (for example appearance, personality and role) and any inspiration photo you upload to create a character.
- Photos you select. Images you choose from your device, for example for your avatar or to create a character. We only access the specific photos you pick.
- Support communications. Information you include when you contact us or report content.
Information collected automatically
- Device and app information. Device model and manufacturer, operating system version, app version, language, time zone, network type and IP address.
- Identifiers. App-generated identifiers and advertising identifiers (such as the Google Advertising ID or OAID), which you can reset or limit in your device settings.
- Usage and diagnostic data. Features used, in-app events, crash logs and performance data, used to keep the app stable and improve it.
- Purchase information. If you make an in-app purchase, the app store you use processes the payment. We receive the purchase record (such as product, order ID and status) needed to deliver what you bought; we do not receive your full card details.
- Location. Only if you grant the location permission, we use your device location to show local weather information in the app. You can decline or revoke this permission at any time; the rest of the app keeps working.
2. Information we receive from Google
If you choose Sign in with Google, we use Google Sign-In and Firebase Authentication. We request only the
basic scopes openid, email and profile, and receive:
- your Google account ID,
- your name,
- your email address, and
- your profile picture URL.
How we use Google user data. We use this information only to create and sign in to your AI SweetChat account, keep your account secure, show your name and profile picture inside the app, and contact you about your account when necessary.
What we do not do. We do not access your Gmail, contacts, Google Drive, calendar or any other Google service data. We do not sell Google user data, do not use it for advertising, do not share it with advertising networks, and do not use it to train AI or machine-learning models.
Sharing. Google user data is shared only with service providers that host and operate our backend on our behalf, under confidentiality obligations, or where required by law.
Retention and deletion. We keep Google user data while your account exists. When you delete your account (see Delete Account), we delete it from our systems. You can also remove AI SweetChat's access at any time from your Google Account at myaccount.google.com/permissions.
3. How we use information
- To provide the Service: create and manage your account, deliver AI conversations, create characters and keep your chat history.
- To process purchases and restore what you have bought.
- To keep the Service safe: prevent fraud and abuse, enforce our Terms of Service and moderate content.
- To maintain and improve the Service: diagnose crashes, measure performance and understand how features are used.
- To show advertising in the free version of the app (see section 6).
- To communicate with you about support requests and important service changes.
- To comply with legal obligations.
4. AI-generated content and content moderation
To generate replies, the messages you send and relevant character settings are processed by our servers and by AI model providers acting on our behalf (see section 6). Replies are generated automatically, may be inaccurate, and do not represent the views of a real person.
Photos you upload may be checked automatically, on your device and on our servers, to detect prohibited content such as explicit nudity or content involving minors. Content that violates our rules may be rejected or removed.
5. How we share information
We do not sell your personal information. We share it only:
- With service providers that process data on our behalf, such as cloud hosting and storage, AI model providers, content moderation, analytics and crash reporting, under contracts that limit their use of the data.
- With advertising partners, which may receive device identifiers and ad interaction data to show and measure ads (never your Google user data).
- With sign-in and payment providers you choose to use (Google, VK, Yandex, or your app store).
- For legal reasons, when required by law or to protect the rights, property or safety of our users, the public or us.
- In a business transfer, such as a merger or acquisition, in which case the recipient must continue to protect your information under this policy.
6. Third-party services
The app uses the following third-party services. Their handling of data is governed by their own privacy policies.
| Service | Purpose | Data involved |
|---|---|---|
| Google Sign-In & Firebase Authentication (Google LLC) | Sign in with Google | Google account ID, name, email, profile picture |
| Google Analytics for Firebase (Google LLC) | App usage analytics | App instance ID, device information, in-app events |
| Google AdMob (Google LLC) | Advertising | Advertising ID, device information, IP address, ad interactions |
| Yandex ID & Yandex Mobile Ads (Yandex) | Sign in with Yandex ID; advertising | Yandex account ID and basic profile; advertising ID, device information, ad interactions |
| VK ID (VK) | Sign in with VK ID | VK account ID and basic profile |
| Umeng+ SDK (Umeng Tongxin (Beijing) Technology Co., Ltd.) | Usage statistics, crash and performance monitoring | Device identifiers, device information, crash logs |
| Huawei / Honor advertising identifier SDKs | Reading the OAID on Huawei and Honor devices | OAID |
| AI model providers (DeepSeek; Alibaba Cloud Model Studio) | Generating AI replies | Chat messages and character settings (no account credentials) |
| Alibaba Cloud | Cloud hosting, file storage and content moderation | Data stored on our servers, uploaded images |
| App stores (RuStore, Samsung Galaxy Store, Amazon Appstore and others) | Distribution and in-app payments | Purchase records; payment details are handled by the store |
You can limit personalized ads by resetting or deleting your advertising ID, or by turning on "Opt out of Ads Personalization" (or the equivalent) in your device settings.
7. Device permissions
The app asks for permissions only when a feature needs them. You can grant, deny or revoke them in your device settings.
- Photos and media – to let you pick images for your avatar or character creation.
- Location (approximate or precise) – to show local weather in the app.
- Notifications – to send you messages from your AI companions and service notices.
- Phone state – to read basic device status used for app stability and security.
- Network access – to connect to our servers.
8. Data retention and deletion
- Account and profile information, chat history and characters you created are kept while your account exists.
- You can delete individual chat histories and characters you created inside the app at any time.
- When you delete your account, we delete your personal information, including any Google user data, within 10 working days, except where we must keep certain records (for example purchase records) to comply with legal, tax or accounting obligations.
- Diagnostic and security logs are kept only for the limited period needed for security and troubleshooting, and are then deleted or anonymized.
To delete your account, follow the steps on our Delete Account page.
9. Data security and storage
We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS) between the app and our servers, encrypted password storage and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Our servers and service providers may be located in countries other than your own. Where we transfer personal information internationally, we take steps to ensure it remains protected as described in this policy.
10. Your rights and choices
Depending on where you live, you may have the right to:
- access the personal information we hold about you and receive a copy of it;
- correct inaccurate information;
- delete your information and account;
- object to or restrict certain processing, and withdraw consent where processing is based on consent;
- lodge a complaint with your local data protection authority.
To exercise these rights, contact us using the details in section 13. We will respond within 15 days after verifying your identity.
11. Children
AI SweetChat is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date. If changes are material, we will notify you in the app or by other appropriate means before they take effect.
13. Contact us
CCCWisdom Co., Ltd.
Room 1610, Building A, Bantian International Building, Bantian Street, Longgang District, Shenzhen, Guangdong, China
Email: 2986908643@qq.com
Phone: +86 755 2830 0875